Shipping and Payment Information
Orders are usually processed and dispatched within 1 to 3 days. For international destinations, we offer two options on check-out: "DHL Express" services for prompt delivery 48/72hrs, or "Royal Mail Tracked & Signed" for delivery between 7 and 10 days (Next day delivery for UK destinations).
We accept Visa, MasterCard, Visa Delta, Visa Electron, Visa Purchasing, Solo, Switch Debit, JCB, American Express cards, and Paypal through a secure payments portal.
NOTE: For payment with a bank card, we sometimes require "3D verified" transactions. This is extra security that your bank needs to activate to authorize payment as if you were traveling or making a payment abroad.
Through using our online SSL* payment portal (Secure Sockets Layer*), using the latest security technology, you benefit from the highest levels of security.
While making your payment, please ensure your billing address matches exactly to cardholder address. Alternatively, please create one address for "invoicing" and a different one for "delivery."
Should you experience any difficulties with your payment, please contact our customer service.
*Secure Sockets Layer (SSL) is a standard security protocol for establishing encrypted links between a web server and a browser in online communication. The usage of SSL technology ensures that all data transmitted between the web server and browser remains encrypted.