Swiss sport watches frequently asked questions about Wryst timepieces limited editions

The payment for my purchase was declined, what shall I do now?

Please contact us. We will be pleased to assist you and ensure a prompt succesfull transaction will be processed smoothly.

I ordered an exclusive Wryst timepiece, when will it arrive?

We usually process and dispatch orders within 24 to 48hrs. You will receive an automated email confirming the shipment. You will then be able to track your parcel in your customer account.

Goods sent with Royal Mail International signed-for with tracking number usually take between 5 to 7 working days to reach most destinations wordwide.They can arrive faster within the EU.

What does 'Water Resistant' means?

Watches which are not noted as water resistant should not be worn whilst washing hands, dishes etc.

The notation of water resistance to a given depth is based on the fact that the case has been designed to withstand a static laboratory test to the stated depth for short periods only.

Soap can also reduce the surface tension of the gaskets which are designed to keep water out of your watch. We advice servicing your timepiece once per year. Contact Wryst after sales department for handling & servicing costs with return delays.

Most water resistant watches are not designed for prolonged and active use in water.

The only watches designed to withstand these types of conditions are professional divers watches.

The actual water pressure on the watch during use will be greater than the static pressure. For instance, diving pressure on the watch is clearly greater at the impact point with the water during poolside diving.

We also highly recommend to avoid exposing the watch to hot showers, heated pools, jacuzzi, sauna etc as condensation can be a problem. A sealed watch will pick up body warmth and this remains in the case. If the watch is then suddenly plunged into water that is some degrees colder or hotter, moisture can then be created within the watch and become visible as small droplets under the glass. This normally dissipates of its own accord once the watch is removed from the water, but this not always the case.